Big shout out for this company - delighted with my bespoke shed ordered 18 months ago - so well made and Wickford site very helpful when choosing - my friend went onto order one too as so impressed with quality and service. My door needed a bit of adjusting caused by bad winter. Gary attended within 2 days of calling and sorted. Three Cheers for Gary. Laraine Watson Hockley
Outstanding service from the time we visited Carr Garden Buildings to completion. The log cabin is amazing and just what we wanted. We wanted to say thank you so much to Gary, James and the team. They were professional and worked hard throughout and the end result says it all. They did not even complain about the amount of mud which was unfortunate with the weather, they just made a plan and continued. We also could not believe how early Gary started and was then working together with James to ensure we had the finished shed.
Kristina, thank you for all the work you have done in helping us with the design, answering our questions and all the work that goes behind. For being so accommodating with our changes and your efficiency. We would definitely recommend Carr’s and use you again if needed.
Customer left feedback:
''I don't do this often, but I wanted to give thanks for the remarkable service we have received from your team.
Claire has kept us fully updated since our original purchase months back with regular updates.
Today was delivery & construction day, we were called to be advised the team headed by Liam & Steve were on their way, IN THICK SNOW...I advised we lived on a hill, but on their way we were...They arrived got stuck, Claire called several times to update us even though the team were stuck just outside our property. They resolved the situation without fuss and with humour and Liam & Steve promptly constructed the shed, professionally & quickly and the whole process was slick and professional...Your team are a credit to your company. As you know customer service can make or break a company and your team today were exemplary...On the bass of service alone we would heartily recommend you....Huge huge thank you.''
The service from Carr throughout has been superb. As you may recall this is the third time I have purchased from Carr and if the need arose in the future I would definitely use the company again.
I have bought 2 cabins from Carr and I cannot recommend your company enough, the customer service and after care we have received is second to none, it’s a shame more companies don’t operate the same way.
We are really happy with our Carr’s summer house. The quality is excellent and the fitters Ryan and Tony were a credit to the company both were very professional. Really glad we chose your company.
I have had my log cabin since 2010.
To All Staff at Carr Garden Buildings,
We would like to take this opportunity to express our thanks for the experience of purchasing a Helsinki Garden Office Building from you.
We came to your Wickford Depot in July 2020 with lots of questions and queries regarding the design and installation of a building for our garden. Despite having numerous questions and specific restrictions, due to our space, both Kristina and Magic went above and beyond in accommodating our needs and designing a bespoke Helsinki Garden Office for us. Prior to finding Carr Garden Buildings we had tried several other local suppliers who were not accommodating to very specific requirements.
We were kept up to date throughout the design process and during this time no question was left unanswered by Kristina. We were offered as many face to face meetings as we needed to clarify any issues we had. One such meeting with Magic ensured that we were given excellent advice regarding construction of a suitable base, that we would otherwise been unaware of.
On the day of the build, Magic and his colleagues worked extremely hard and constructed the Helsinki Garden Office professionally taking care around our newly landscaped garden.
Overall the customer service from Carr Garden Building’s staff, but particularly Kristina and Magic, has been excellent. It has been a real breath of fresh air to find a company that provides such a high level of professionalism and communicates clearly and promptly.
We are very happy with the finished product and will highly recommend Carr Garden Buildings.
We cannot thank you all enough.
What a lovely building you have supplied me with,my first point of contact was at your London Road Westcliff site.
I went in and met Roger with the Idea of buying a shed although my wife wanted a summerhouse.
After I had explained the situation he showed me " The Shudio "
This combines a shed and a Summerhouse.
I ordered one and was given a date allowing me time to get a base put down.
The guys turned up at the alloted time given, to erect my Shudio .
Good communication throughout and no pressure selling involved
Lovely firm to deal with from start to finish, very good Quality building many thanks
I would like to express my thanks to Gary and his team for the installation of the Log cabin ,delivered and erected by them on Thursday Sept. 26th, they and the cabin arrived on time and completed the installation within the day. They were professional, and did a great job, very friendly team, cleared up after them, they are a credit to your company. I would not hesitate in recommending them and your company to any interested party.
''Our 8 x 14 ft shudio is fabulous. We intend to use it as a shed and a gym.
The team in the office were very helpful and the the guys who delivered and fitted it were very tidy, courteous and professional.
We have had 2 buildings from Carr and they are phenomenal quality and superb price. Can't wait for my new workshop to arrive in a few weeks.
Thanks guys (Gary and Nick) for building my amazing cabin - I am thrilled with it and can’t wait to get it furnished and ready for use.
The guys arrived when they said they would, got on with the job but friendly and approachable. Worked solid through to completion and left no mess behind, just my lovely cabin!
I would highly recommend. The pricing is transparent, no nasty unexpected additions, you choose what extras are right for you and your budget. A fitting date was provided on booking and it did not deviate. Claire (in the office) was very helpful and friendly as was Roger in the Westcliff showroom. Thank all 😁
I love my Carr’s cabin, couldn’t be happier with it. 😁and no, I’m not on commission.
"Dear Carr Garden Buildings,
Just wanted to say thanks & what great guys you have working for you! We love the summer house you installed for us.
"Cannot thank you enough for the wonderful Superlog Cabin that Carr put up for us. It is now used as both much needed extra storage space, and playroom for the teenagers (and seemingly all their friends). My husband also uses it as a home office, which saves him now going in the office every day. The Celotex lining was a great idea, both for noises kept in and for making it warm in the winter. It really has saved our sanity, and we can say this now... you were nearly half the price of the other quotes we had - all we have to do now is keep our neighbours who keep asking, from buying one! Jenny."
"Emailing to let you know how thrilled we are with the Log Cabin and the shed from Carr Garden Buildings. I wondered if you could let me know the name and colour of the wood stain you used on the Log Cabin as we have decided to keep it in that colour rather than the standard barn paint we first thought. You have a smashing product and a great installation team who couldn't have been more pleasant . We wouldn't hesitate in recommending you to our family and friends, Many thanks once again."
just a quick note to say how pleased we were with the standard range shed you dropped off and put up last week in Suffolk. I actually thought we had to do that, so was a welcome suprise to see it up on the prepared base. It looks great in the french grey paint by the way. Thanks to all the team also, it's too good for the animals! Will definitely be back."
I just thought I would write to say how pleased I was that I chose your company to build my garden studio. Everything was faultless, from visiting the yard in Wickford, to then allowing me to alter almost every detail of the Studio to my own requirements. All the team were most accommodating, even though I'm sure I was a pain at times! I am so pleased that you were able to match my requests and I am now painting every day in my beautifully light (and warm) artist studio, so thank you. I always most wholheartedly recommend your services to all the buildings' admirers..."